Effective Date: 01-01-2025
At Plantpick, we are committed to delivering your herbal and organic products safely, quickly, and efficiently. Please review the following Shipping & Delivery Policy for information about how we handle and ship your orders.
1. Shipping Locations
We currently ship to:
- All states within India
- Please note: Shipping to remote or restricted areas may not be available.
2. Processing Time
- All orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- In rare cases (e.g., high order volumes, supply delays), processing may take slightly longer.
3. Delivery Time
Estimated delivery times after dispatch:
- Domestic Orders: 3–7 business days
- International Orders: 7–21 business days (depending on the destination and customs)
Note: Delivery times are approximate and not guaranteed, especially during holidays or due to carrier delays beyond our control.
4. Shipping Charges
Shipping costs are calculated at checkout and depend on:
- The delivery location
- Weight and size of the package
- Selected shipping method (if applicable)
We may offer free shipping on orders above [Insert amount, e.g.₹1,000].
5. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package.
If you do not receive tracking information within 3 business days of placing your order, please contact us.
6. Delivery Issues
We are not responsible for:
- Incorrect or incomplete shipping addresses provided by the customer
- Delays caused by courier services or customs inspections
- Lost or stolen packages after delivery has been confirmed
If a package is returned to us due to an incorrect address, reshipping will be at the customer’s expense.
6. International Shipping & Customs
- International customers are responsible for any customs duties, taxes, or import regulations applicable in their country.
- We recommend checking with your local authorities before placing an order.
7. Contact Us
If you have any questions about shipping, delivery times, or tracking your order, feel free to reach out:
Email: contact@plantpickinternational.com
Phone: +91 7600609603
Address: A-105, Krish Elite Commercial Complex, Near H.P Petrol Pump, B/H Sankalp International School, S.P Ring Road, Nikol, Ahmedabad – 382350
We appreciate your trust in Plantpick for your herbal and organic health needs, and we aim to provide a smooth and reliable delivery experience every time.